Privacy Policy

BA Repairs Privacy Policy

BA Repairs operates. This page is create to inform you of our privacy policy regarding any collection. Use and report of Personal Information we receive from the users of this Site.

We will use your Personal Information to provide and improve the Site and any of our services. By using the Site you are agreeing to the collection. Use of any of the aforementioned information in accordance with this privacy policy.

Information Collection And Use

We collect certain information firstly from you in order to be able to provide you with our products and services. This information includes; name, address, email address, contact numbers, appliance details including description of fault(s), and our engineers findings. We will also record information relating to any communication we have with you via post, electronic means, and voice.

We will store this information to abide by UK law and taxation regulations, and to assist in offering tailored service. For example, if we have provided you with a washing machine repair service then we will store details of the service. We have provided so that should another repair request be raised with us in the future, we are able to determine the work we have previously done.

We will pass on the information we collect and hold to our authorised third parties if they are providing products or services to you, on our behalf.

Log Data

We collect information that your browser sends to us whenever you visit our Site, as do many other Site providers.

The information contained in the Log Data may include information such as your computer’s Internet Protocol (“IP”) address, make and type of browser, browser version, name of any other sites which you may have visited our Site from, the pages on our Site which you visit, the time and date of your visit, the time spent on those pages, how you navigate through our Site, and other statistics.

We may also use third party services such as Google Analytics. These third party services collect, monitor, and analyze data themselves for which we are not responsible nor liable for.


We, or our appointed third parties, may use your Personal Information to contact you to provide any requested services to you. We, or our appointed third parties, may contact you with newsletters, marketing or promotional materials, or other information.


Cookies are files with small amounts of data that are stored on your computer’s hard drive or similar storage drive. This may include an anonymous unique identifier.

Like many site providers, we use “cookies” to collect and store information. You can instruct your browser to refuse cookies or to indicate to you when cookies are being transmitted. If you do not accept cookies then you may not be able to use some portions of our Site.


We take security very seriously and do everything we can to protect and safeguard it. All information held by us is stored on our own servers with permission-based access to it. If we believe there to be a breach of any identifiable information we hold about you, we will notify you within 72 hours.

Changes To This Privacy Policy

This Privacy Policy is useful as of 1 October 2022 and will remain in effect except with respect to any changes we may make in its offering in the future. These changes will be in effect directly after being posted on this page of our Site.

We reserve the right to update or change our Privacy Policy at any time, without notice, and you should check this Privacy Policy periodically. Your continued use of the Site and Services after we post any change to this Privacy Policy will constitute your acknowledgment of the modifications. By doing so you will be consenting to abide and be bound by the modified Privacy Policy of the Site.

If we make any material changes to this Privacy Policy, we will notify you. We may do this by contacting you using the Personal Information you have provided to us, or by placing a notice on our Site.

Contacting Us

If you have any questions or queries about this Privacy Policy. You may contact us via email at or by phone on 01992 236 450


Office Hours

Monday – Friday
9:30 – 18:00
Saturday  &  Sunday

Enquire Now